Ardenglen Housing Association
Ardenglen Housing Association Limited
355 Tormusk Road, Castlemilk, Glasgow, G45 0HF

Tel:  0141 634 8016  Fax:  0141 634 9016  
Repair Hot Line:  0300 303 8000
Latest News from Ardenglen Housing Association


April 19 2018

A Spring family day helped bring the community together once again in Castlemilk.

A huge turnout of families attended the event organised by Ardenglen’s hard-working Community Committee with a firm emphasis on fun.

The occasion was held in the Maureen Cope Community Hall with ever-popular dance group “Blaze” and a magician to entertain the kids.

Also featured were examples of the work done by two groups which are part of Ardenglen’s inspiring “The Only Way is Up” initiative known to the local community as “TOWiU.”

It is one of Ardenglen’s programmes designed to build people’s confidence, skills and resilience and has significant community support.

Stunning examples of the work carried out by sewing group “Sew Fabulous” were offered for sale including cushions. Sew Fabulous provides the opportunity to local people to learn new skills through the
manufacture of textile goods from reclaimed fabrics.

The occasion was also used to showcase the work done on reclaimed furniture giving them a new lease of life and undertaken by the “Mending Castlemilk” group.

Ardenglen Regeneration Manager Lesley Macphee said: “The turnout at our Spring Family Fun Day was fantastic and hopefully everyone had a great time. Thank you also to the Ardenglen Community Committee whose hard work and expert planning made the day an occasion to remember.”



Ardenglen tenants take a bow as they celebrate another year of making things better

On sparkling song…… “All That Glitters” deliver their fine musical performance accompanied by talented musicians.   CASTLEMILK this week celebrated a regeneration project which is making a real difference to people’s lives.

Ardenglen Housing Association’s hugely-popular project known as “TOWiU” helps people in a range of ways – all aimed at building confidence, resilience and giving them skills.

TOWiU stands for The Only Way Is Up – five words that sum up the ethos of what the initiative is all about.

Those taking part got together last week for a special event and lunch to share stories and celebrate with their achievements with one another at the Maureen Cope Hall in Castlemilk.

And it came just eight months after the future of TOWiU was assured for the next two and a half year’s when a cash windfall was delivered from Big Lottery Scotland totalling £145,740.

This money is already being used to fund a variety of free projects:

These include:

  • IT skills, literacy help and job search for residents
  • RE-START  - a “positive parenting” programme
  • Language help for those whose first language isn’t English
  • “Wan Direction” - for over 40s men focusing on lifelong learning, health and wellbeing
  • “All That Glitters” – a creative writing programme delivered in partnership with “Glasgow Life” offering songwriting and music
  • “Bright Sparks (Revive)” aimed at over 40s women  focusing on lifelong learning health and wellbeing
  • “Sew Fabulous” – the opportunity to learn new skills through the manufacture of textile goods from reclaimed fabrics
  • “Mending Castlemilk” – breathing new life into second hand furniture
  • “Happy Gardeners” -  the opportunity to grow things and care for the gardens at the Maureen Cope Community Hall. Healthy cooking is also included.
  • “GRUB’s UP” -  a six week long programme delivering health, hygiene and cooking skills leading to a recognised qualification  

The housing association says it is “100 per cent committed to helping the community” and praised the commitment of those who have taken part again this year.

A highlight of the event was a superb musical interlude delivered by “All That Glitters” featuring songs they wrote themselves and which won huge applause. 

Lesley Macphee, Regeneration Manager at Ardenglen, said: “Everyone who has taken part in the various aspects of TOWiU deserves a pat on the back. It has been a wonderful year of achievement and success.

“There is no doubt that TOWiU is making a difference in the community we serve. Our success in obtaining funding from Big Lottery Scotland last year will allow us to carry on making a difference to 2020 at least.”

Ardenglen Chief Executive Audrey Simpson added: “Keeping our TOWiU project going is a crucial part of our regeneration work within Castlemilk and many people rely on it. Ardenglen has always believed our role is to help our community in whatever way we can. And that includes developing initiatives like TOWIU which undoubtedly change people’s lives for the better.”


Association launches Charter setting out "highest standards" of governance

Good governance on the agenda………the Board of ArdenglenArdenglen Housing Association has launched a new "Charter" outlining our unwavering commitment to good governance.

Ardenglen's "Leadership Governance Charter" enshrines key values and objectives in what is a vital component to the good running of any housing association or housing co-operative.

Jointly unveiling the Charter, Ardenglen Chair Isa Brier and Chief Executive Audrey Simpson said it was developed through close co-operation between the Board and staff.

It has been individually signed by each of the 11 current members of the Ardenglen Board.

The Charter's key elements include:

  • Giving clarity to the organisation's purpose, roles and accountability which will be "vigorously pursued"
  • A clear understanding of everyone's responsibilities
  • Accountability to members, tenants, service users the Scottish Housing Regulator and others with a connection to the Association
  • Continuous development of the skills of the Board
  • The need for high standards of integrity and behaviour
  • An ongoing review of governance
  • Ensuring relationships are constructive, professional and supportive.

Commenting on the Charter, Audrey said: "All of us involved in the housing association movement understand how critical good governance is to the proper functioning of any community-based housing organisation.

"But we have taken the decision to enshrine it in a Leadership Governance Charter which has the benefit of re-dedicating Ardenglen to the principle of excellence within the organisation.

"Quite apart from our regulatory obligations, our members and tenants have every right to expect us to meet their understandably-high expectations on governance. The new Charter sets out very clearly the way we are doing that."

Policies under consultation

Asbestos Management / Estate Management Policy 2012 / neighbour disputes and anti social behaviour policy / Repairs and maintenence policy

Rent Increase Consultation 2018/19

Ardenglen Rent Increase Consultation Survey 2018 / Consultation info 201819 / Rent consulation letter

Rent Increase Consultation Survey

Click here to complete survey

Housing associa
tion provides a helping hand and obtains a half million pound benefits windfall for its tenants

November 6 2017

ARDENGLEN has delivered a welfare rights windfall to our tenants worth ALMOST HALF A MILLION POUNDS.

We can reveal that nearly THREE HUNDRED people were assisted by its welfare rights service in just a year.

And it helped them access State benefits to which they were entitled and not claiming.

We are “delighted” at the figure of £494,582 and it is undoubtedly a helping hand to our community.

Ardenglen runs a welfare rights service on two days a week when people can seek advice on a range of money matters.

Many housing associations offer this service to tenants who may not be accessing money which they are entitled to claim.

This can be due to a number of reasons such as the complexity of the claim process or lack of knowledge that they qualify for such benefits.

Now the figure has been revealed after 296 people sought Ardenglen’s help.

In some cases we were able to get payments backdated helping to ease the hardship on families and individuals.

By far the biggest amount successfully obtained for tenants was Personal Independence Payments also known as PIP which accounted for just over £115,000.

Personal Independence Payment is a benefit that helps with the extra costs of a long-term health condition or disability for people aged 16 to 64.

Carer’s allowance accounted for £17,731 put back in people’s pockets while child tax credit claims were a huge £29,688.

Disability living allowance accounted for £15,945 while successful claims for working tax credit was £7,212.

Older tenants were able to claim for £10,656 in pensions credit while many other benefits accounted for smaller amounts.

Diane Hendry, Head of Housing Services at Ardenglen, said: “These are remarkable figures and show very clearly how we are helping people in the communities we serve.

“Claiming benefits to which people are perfectly entitled can be complex and time consuming and our whole approach is not just to help people but to make it as simple and easy to understand as possible.

“It is very clear from these figures that people have not been claiming their entitlement and we are delighted to have been able to ease the financial burden on so many people.”

Audrey Simpson, Chief Executive of Ardenglen, said: “We are totally committed to delivering a welfare rights service which we believe is an important aspect of the work all of us do within the housing association movement.

“Almost half a million pounds returned to people in Castlemilk is a significant boost to the income of early 300 people and we encourage all our tenants to make use of this service if and when they need it.”


Spooky fun helps make party a Hallowe’en hit for Castlemilk families


October 31 2017

A NIGHT of spooky fun in Castlemilk set the scene for Hallowe’en!

Ardenglen Housing Association and its hardworking “Community Committee” staged the occasion full of family fun for the most frightening night of the year.

It took place in the Maureen Cope Hall in Castlemilk with all tickets for the event snapped up quickly.

Werewolves, Wonder Woman, clowns, mummies (the bandaged kind), the bloodthirsty walking dead and even a toddler who came dressed as a caveman helped make the night a great success. 

Audrey Simpson, Chief Executive of Ardenglen, said: “Our Community Committee put on another fabulous party and the response from local families was brilliant as usual.  It wouldn’t have been possible without the Community Committee’s hard work and we hope everyone had a terrifying time.”

*The housing association and local families gratefully acknowledge another year of financial support for this event from Adams and Duncan Funeral Directors. Thank you to them for their kind generosity.


Ardenglen triumphs at  “housing excellence” Awards

October  30 2017

ARDENGLEN is celebrating a sensational win at the CIH Excellence Awards.

The Association was named as “Team of the Year” at the glittering Awards ceremony in Edinburgh on Friday

We won after dealing with widespread alarm among tenants following a murder in the community in the summer.

The Association hurriedly implemented a series of measures to calm the community deeply anxious about the crime.

Ardenglen set about reassuring our tenants that we stood firmly on the side of safety and would “do everything we could” to ensure people – especially those with children – felt secure.

Police Scotland are still undertaking a high profile investigation and have a significant presence in the community. They have named an individual they want to trace in connection with the murder.

Ardenglen’s submission to the Awards was entitled “Standing Up for Safe Communities – Dealing With extreme Violence.”

During the turbulent days following the murder, Ardenglen rehoused our vulnerable tenants and worked closely with social work colleagues. The Association faced logistical challenges with accessing properties cordoned off by police and held regular meeting with police and neighbouring housing associations.

Chief Executive Audrey Simpson, who attended the event with colleagues, said: “The Association had to deal with a unprecedented level of public concern including families who literally wanted to move out of the area.

“It required exceptional team work to cope with a fast-moving and rapidly-changing situation which led to closer than ever co-operation with the police.

“It also showed that in difficult times tenants and the public in general look to a local housing association for leadership illustrating why the housing association movement plays such a vital role in communities.

“And it proved that working together is the key to defeating crime and anti-social behaviour. Police Scotland have been exceptional partners in addressing these issues.

“We are naturally delighted to have won – it is a huge pat on the back for the Ardenglen team”.



Community Committee does it again with magic and marshmallows!

LOOKING FANTASTIC…a youngster who enjoyed some face painting.

October 23 2017

MAGIC and marshmallows helped make our Autumn Fun Day a great success.

The event was organised by our brilliant and hard-working Community Committee.

It was firmly focused on the family with a magician, a dance troupe, stalls and even a fire pit offering free toasted marshmallows for those with a sweet tooth. Face painting proved particularly popular

The day was held in the Maureen Cope Community Hall and was well attended by families.

Audrey Simpson, Chief Executive of Ardenglen, said: “The effort that went into organising it was fantastic and our thanks are due to the Association’s dedicated and hard-working Community Committee. Their commitment to the local community is fantastic and we thank everyone of them for what they do.”


Ardenglen named as a finalist in Housing "Excellence Awards"

Sept 2017

Ardenglen Housing Association has been named as a finalist in the keenly-contested Chartered Institute of Housing Scotland “Excellence Awards.”

The Association has made it to the final of the prestigious HOUSING TEAM OF THE YEAR category for its ongoing work in “Standing Up For Safe Communities.”

The CIH Scotland Excellence Awards 2017 are Scottish housing’s biggest hunt for the projects and people that make a huge contribution to the sector.

The Awards celebrate the best of housing, and the people and teams that go above and beyond in their approach to providing housing in our communities.

The award winners will be announced at an Awards Dinner at Murrayfield Stadium in Edinburgh in October.


The only way is up!

Delight as our community gets first part of £145,740 to improve people's lives

Sum achievement……the Ardenglen team behind The Only Way Is Up with the Big Lottery funding boost.

Sept 2017

OUR community has now received the much-anticipated Big Lottery TOWiE cash boost which will make a difference to many people’s lives.
The first amount of £47,934 from our three-year funding of £145,740 has now been received by the Association.
As everyone knows, the TOWiU project – which, of course, stands for The Only Way Is Up - has been a runaway success.

Ardenglen is 100 per cent committed to helping our community and the sensational news as a real boost for Castlemilk.

Ardenglen Chief Executive Audrey Simpson said: “This is great news for our community. Keeping our TOWiU project going is a crucial part of our regeneration work within Castlemilk and many people rely on it.

“We are immensely grateful to Big Lottery Scotland for this funding. Ardenglen has always believed our role is to help the community we serve in whatever way we can. And that includes developing initiatives like TOWiU which undoubtedly change people’s lives for the better.”
Announcing the Ardenglen money, Maureen McGinn, Big Lottery Fund Scotland Chair, said: “I am delighted that Ardenglen has been successful in obtaining a Big Lottery Fund grant. I wish The Only Way Is Up every success as it goes on to develop and expand for the benefit of the local community.”

Karen McDonagh, Chair of Ardenglen’s Community Committee added: “This very generous award means we have secured funding until 2020. We simply can’t stop smiling.”



Ardenglen Members Attend Another Successful Annual General Meeting

As usual, our Members were out in force at Ardenglen’s AGM on August 23rd.

Ardenglen’s Chairperson Isa Brier gave a presentation which emphasised our investment in your home; the success of the varied projects at the Maureen Cope Community Hall and the continued efforts of everyone involved at Ardenglen to strive for a fairer society and tackle inequality in our community.

Isa also paid tribute to the hard work of her fellow Board members, Community Committee and staff for their dedication and commitment to Ardenglen.

Our new Chief Executive Officer, Audrey Simpson then gave a presentation recognising the hard work of all staff. This included meeting and sometimes exceeding targets for repairs, income collection and allocating houses. Audrey also raised awareness of the community’s efforts to save Castlemilk Job Centre from closure.

Next, members heard from the Association’s Auditor, who confirmed that Ardenglen’s finances are strong and that our business is being run correctly; our Auditor also stated that there were no areas of concern.

The meeting then moved on to elect our Board of Management for the next year. The following members were elected to represent the membership:

  • Isa Brier, Chairperson
  • Maureen Cope, Vice Chair
  • Liz McKenzie, Treasurer
  • Ann Marie Docherty
  • Sharon Nelson
  • Isobel Pope
  • Frank Young
  • Karen McDonagh
  • Elaine McPhail
  • Mark Ingram
  • Mary Eardley

After all the official business, members were shown a short film written and produced by Wan Direction, part of “The Only Way is Up” ; a project for men over 40 which focuses on lifelong learning, health and wellbeing. The film had some wonderful archive footage of Castlemilk and can be viewed on our website.

Finally, in true Ardenglen tradition, the AGM closed with a hotly contested game of prize bingo, well done to our lucky winners.
Thanks to everyone who came along, your support is greatly appreciated.


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