Download our Senior Asset Officer pack by clicking on the right hand screen image.
Why Join Ardenglen Housing Association?
Let’s start with the important stuff.
• Salary Range: £46,728- £50,556 (Grade 8)
• 8 Weeks Annual Leave Including Public Holidays
• Hybrid and Flexible Working Environment
• Learning and Development Culture
• Family Friendly Policies
• Teambuilding Sessions
• Lunch and Learns
• Health and Wellbeing Initiatives
• Counselling Service
• Professional Membership Fees
Who Are Ardenglen?
Established in 1990, Ardenglen was initially set up to provide community-led action to reverse poor housing conditions and neighbourhood decline in East Castlemilk, situated in the south of Glasgow. Today, we are a leading not-for-profit landlord providing high quality homes and services in the area, where we own and manage approximately 1000 properties.
Our long-term vision is to transform communities by providing aspirational homes and services, to enhance the quality of life of our customers. In order to achieve this, we are currently focusing on consolidating and improving our services, improving opportunities for local people and seeking modest growth where available.
In 2020, we were proudly crowned Housing Association of the year at the Scottish Home Awards and in 2024 were Nominated for the UK Employer of the Year award by Investors in People. We believe that now is an exciting time to be joining our organisation.
Culture and Values at Ardenglen
At Ardenglen, our people are at the forefront of what we do. We encourage a close-knit working culture where our employee’s feel a sense of belonging. As a charitable organisation, our people are passionate about what we do and so it is important to us that we continue building that culture as we recruit. Such ethos is underpinned by our core values:
• Customer and Community Focused: customer and community is the focus of all that we do
• Accountable: we take ownership and deliver on our promises
• Making a Difference: we deliver more than just housing by supporting our customers to access the services that they need
• Innovative: we challenge the status quo and provide an environment which enables creativity
• Equal Access to Services and Opportunities for All: we understand barriers to equality and work tirelessly to remove them
• Treating Our Customers with Respect: we treat our customers with dignity, empathy and respect based on their individual needs
Get a better feel for our culture by watching the video published on our website here -Our Recruitment
It is our objective to deliver first-class customer services to our tenants whilst providing high quality homes, communities and sustainable tenancies. In order to achieve this, we recently restructured our Asset Management Section and created the role of Senior Asset Officer who plays a pivotal part in helping us realise our vision.
In this role you’ll need both asset management and line management experience. You’ll hold knowledge of the Scottish Social Housing Charter and the associated compliance regulations, as well as knowledge of related legislation. Experience of formulating robust policies and procedures for all asset management is also key.
You’ll manage a newly structured Asset Management Section and bring new concepts and ways of working to the Association whilst developing the existing team. Your key relationships and conversations will be with our tenants, the wider asset team, and both our community and customer services functions.
Your responsibilities will include:
• Performance: monitor the performance outcomes of the team whilst developing innovative solutions, refining systems and processes, and utilising data to drive service improvements
• Asset Management: provision of responsive repairs service and implementation of cyclical and planned maintenance programmes to ensure compliance with Asset Management Strategy
• Customer Service: identify potential barriers to services and formulate solutions, and collaborate with the customer services team to deliver excellent services to tenants
• Line Management: developing, empowering and engaging the Asset Management team whilst acting as a point of escalation and support
The full job description and person specification for the post can be found within our recruitment pack here – Our Recruitment
How to Fit at Ardenglen
We’re building a culture of openness and accountability at Ardenglen, but one where every employee’s voice is heard. We’re therefore looking for someone who is positive and displays integrity, is creative and challenges the status quo, and is adaptable whilst working closely with diverse teams. If that sounds like you, then we’d love to hear from you regarding the experience or awareness you have within the following areas:
• Continuous improvement of best value and quality service provision
• Ability to manage and co-ordinate a complex workload to ensure key outputs are delivered
• Ability to lead and motivate colleagues to achieve positive outcomes
• Commitment to the core values of Ardenglen Housing Association
What’s Next?
To apply for this post, please submit your CV and a covering letter supporting your application to recruitment@ardenglen.org.uk. The closing date for applications is noon on Monday 3rd February 2025.
Interviews for the post will be held on Wednesday 12th February 2025.
All applications are very much welcome to us at Ardenglen. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing us in advance.
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