Document Download

You can access our Guide to Information, policies, annual reports, newsletters and other relevants documents at our Freedom of Information section.

Our Annual Reports

File Description	File	Size
Annual Report 2023-24		19MB
Annual Report 2022-23		4MB
Annual Report 2021-22		3MB
Annual Review 2021		6MB
Annual Report 2020		30MB
Annual Report 2019		4MB

Our Consultations

File Description	File	Size
Allocations Consultation Report		468KB

Our Financial Statements

File Description	File	Size
Financial Statements 2023-24		2MB
Financial Statements 2022-23		894KB
Financial Statements 2021-22		3MB
Financial Statements 2020-21		2MB
Financial Statements 2019-20		797KB
Financial Statements 2018-19		3MB

Our Newsletters

File Description	File	Size
Ardenglen Newsletter December 2020		45MB
Ardenglen Summer Newsletter 2020		7MB
Ardenglen Spring 2021 Newsletter		57MB
Ardenglen Summer Newsletter 2021		40MB
Ardenglen Winter Newsletter 2021		27MB
Ardenglen Spring Newsletter 2022		6MB
Ardenglen Winter Newsletter 2022		18MB
Vision Summer Newsletter 2023		5MB

Our Policies:

These are the policies currently in use by Ardenglen Housing Association, split by category. Policies not listed here are either: deemed not service-related documents or are in the process of being updated. 

Corporate Policies

File Description	File	Size
CCTV Policy		142KB
Complaints Handling Policy		453KB
Data Protection Policy		186KB
Documentation Retention Policy		538KB
Entitlements Payments Benefits Policy		375KB
Equality And Human Rights Policy		248KB
Freedom of Information		194KB
Fraud Theft & Antibribery Policy		203KB
ICT Policy		316KB
Leasing Policy		159KB
Money Laundering Policy		247KB
Privacy Policy		363KB
Procurement Manual		286KB
Procurement Strategy		292KB
Severance Policy		229KB
Volunteers Policy		170KB
Whistle Blowing Policy AHA		173KB

Factoring Policies

File Description	File	Size
Written Statement Of Services		378KB
Factoring Policy		543KB

Finance Policies

File Description	File	Size
Financial Regulations		582KB
Shared Ownership Buy Back Policy		138KB
Treasury Management Policy		218KB
Value For Money Statement		196KB

Governance/Accountability Policies

File Description	File	Size
Board Code Of Conduct		253KB
Board Member Expenses Policy		276KB
Charitable And Community Donations Policy		208KB
Membership Policy		348KB
Notifiable Events Policy Process		278KB
Regulatory Standard 7 Policy		297KB
Remuneration Of Senior Officer Policy		243KB
Risk Strategy		522KB
Serious Complaint Against The CEO Policy		250KB

Health & Safety Policies

Housing Services Policies

File Description	File	Size
Allocations Policy		733KB
Decoration Policy		244KB
Domestic Abuse Policy		276KB
Estate Management Policy		213KB
Racial Harassment Policy		215KB
Recharge Policy		181KB
Rent Arrears Policy		282KB
Rent Setting Policy		290KB
Tenancy Management Policy		266KB
Tenant Participation Strategy		493KB
Void Management Policy		905KB

HR Policies

File Description	File	Size
Dignity At Work Policy		135KB
Flexi Time Policy		165KB

Maintenance Policies

File Description	File	Size
Asbestos Management Policy		444KB
Asset Management Strategy		782KB
Damp And Mould Policy		335KB
Electrical Safety Policy		199KB
Fire Safety Management Policy		319KB
Gas Safety And Maintenance Policy		222KB
Playpark Policy		167KB
Qualifying Emergency Repairs		81KB
Recharge Policy		181KB
Repairs And Maintenance Policy		342KB
Tenant And Ardenglen Repair Responsibilities		76KB
Water Hygiene Policy		329KB

Regeneration Policies

Strategic Planning Policies